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Insurance team rewarded for teamwork

Insurance team rewarded for teamworkKatie Manning and Anthony McClelland from park home and holiday caravan insurance broker, Towergate Insurance, based in Cheltenham, has won the Towergate Teamwork Award at the Customer Excellence Awards for Towergate Insurance.    

The awards, which recognise exceptional customer service across Towergate’s UK offices, took place on 4 July at The Grove Hotel, in Hertfordshire.
The judging panel recognised Katie and Anthony because of their ability to consistently demonstrate high engagement, a positive ‘can do’ approach, be role model advisers and go above and beyond the call of duty on many occasions. This follows four weeks of intensive training where they were required to learn about new systems and products.

The Towergate team received their award from Towergate Group CEO Mark Hodges. Based in Cheltenham, Towergate is a specialist broker providing caravan, motorhome and park home insurance to thousands of clients.
Simon Trott, CEO of sales and service at Towergate, said, ‘Both Katie and Anthony have demonstrated exceptional performance during a period of change. Against this backdrop, they have retained their focus on delivering outstanding customer service. It’s a great example of teamwork in action and this award is testament to that.’

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In 2007 Towergate Insurance became the largest insurance broker to gain corporate Chartered Broker status, demonstrating its commitment to the highest professional standards. In May 2013, the company renewed its Chartered Insurance Broker and Chartered Insurer status.  Towergate Insurance remains the only company to hold both titles.

For further information about Towergate please visit www.towergate.com or www.towergateinsurance.co.uk